TradingKeep Community Guidelines

TradingKeep is a free, player-to-player marketplace for trading video-game items, item-for-item. Diablo II: Resurrected is our first supported game. Almost everyone here is just trying to make a fair trade with another player — and these guidelines exist to keep it that way.

Our whole reason for existing is in our tagline: "Game trading, kept safe." We don't use dark patterns, we don't invent item prices, and we don't take a cut. Instead, we give you trust tools — trade-verified reviews, trust signals, and public scam flags — and we ask everyone to follow a short list of common-sense rules. The rules below are how we keep the community trustworthy for the long haul.

Please read these alongside our Terms of Service (the legally binding agreement for using the site) and our Privacy Policy (what data we collect and why). Breaking these guidelines is also a breach of the Terms, and can lead to your content being hidden or your account being banned.

A quick note: this document is written in plain English to be easy to follow. It is a community policy, not legal advice.

Honesty is the whole point. Describe your items accurately, mean what you offer, and follow through on trades you've agreed to. Trying to trick, bait, or cheat another trader is the most serious thing you can do here, and it's the fastest way to get permanently flagged and banned.

Here's how our trust system has your back, and why honesty pays off:

• Dual-confirm is your receipt. A trade only counts on TradingKeep when BOTH traders press "confirm" — after the items are actually in hand. Confirm only once the exchange is truly done in-game. Don't pressure anyone to confirm early, and never confirm a trade that didn't happen.
• Reviews are trade-verified. You can only review someone after a completed, dual-confirmed trade with them. That means reviews can't be farmed, bought, or left by people you never traded with — a trader's reputation is earned, not bought.
• Scam flags are public and permanent. If a scam report against an account is confirmed by our moderators, that flag appears publicly and loudly on their profile and on every listing they post. Reports don't quietly disappear. Play straight and you'll never have to worry about it.

TradingKeep is barter only. The "price" of any listing is always OTHER in-game items — never cash. Buying or selling in-game items for real money (RMT), gift cards, crypto, or any real-world currency is strictly prohibited. So is selling, buying, sharing, or "renting" game accounts.

This isn't just our rule — real-money trading and account sales violate the rules of the games themselves and can get your game account permanently banned. If someone offers you money, a gift card, or an account swap, don't engage: report them. Real-money offers get the other party removed from TradingKeep.

The optional paid memberships (Supporter and Warden) are the only things you can spend real money on here; they help fund the site and unlock cosmetic, convenience, and insight perks. They never buy you items and never affect a trade's outcome.

Every trade happens entirely inside the game, directly between the two players. TradingKeep only helps you find each other and record that a trade was mutually confirmed — we never hold, escrow, or transfer items, money, or accounts, and we're not a party to your trade. That means a few habits keep you safe:

• Never "pay first." Any request to hand over your items first "to prove trust," or to confirm before both sides' items are in the trade window, is a scam — no matter how good someone's reviews look. Put items in the window together.
• There are no middlemen. TradingKeep offers no item-holding or escrow service, and most games ban third-party middlemen outright. Anyone offering to "hold" items for you is scamming you — including anyone claiming to be TradingKeep staff.
• Never share your account password. No legitimate trader, and no one from TradingKeep, will ever need your game login. Anyone who asks is trying to steal your account.
• Check the name. Before you trade, make sure the in-game name matches the trader on the accepted offer. Scammers copy handles that look almost identical. If anything feels off, walk away and report.
• For more detail, see our Stay Safe guide — it covers the handful of patterns behind nearly every known scam.

Trading should be friendly. Disagreements over a trade are fine; cruelty is not. The following are not allowed anywhere on TradingKeep — in messages, profiles, bios, titles, listings, or reviews:

• Harassment, bullying, or repeated unwanted contact.
• Hate speech or slurs targeting anyone based on race, ethnicity, religion, gender, sexual orientation, disability, or similar.
• Threats of violence or harm, including threats to dox or "swat" someone.
• Sharing someone else's private information without their consent.
• Sexually explicit content, or any content sexualizing minors (which we report to the authorities).

Keep listings genuine and conversations on-topic. Don't flood the site with duplicate or junk listings, repeated bumps to dodge limits, or off-topic messages.

Messaging on TradingKeep happens inside offer threads, on purpose — it keeps your trades documented and gives our trust tools something real to verify. To protect everyone from phishing, we render every message as plain text, so links are never clickable.

Don't try to lure traders off-platform. Posting external links, invites, or contact info (Discord servers, websites, emails, "add me here," QR-style redirects, etc.) to move a deal into an unmonitored channel is blocked and discouraged — it's the oldest setup for a scam. Keep the conversation, and the trade arrangement, here where the trust system protects you both. Don't put links or off-platform contact details in your profile fields either.

Be yourself. Don't pretend to be someone you're not — that includes:

• TradingKeep staff or moderators. We will never DM you to "verify" your account, ask for your password, or offer to hold your items. Anyone doing so is impersonating us — report them.
• Another trader. Don't copy someone's handle, avatar, or profile to ride on their reputation or trick people into trading with the wrong person.
• A game publisher, brand, or other official entity you're not part of.

Your listing is a promise. Describe exactly what you're offering and exactly what you want in return.

Don't misrepresent an item's identity, quality, rolled stats, sockets, or the market it belongs to (for example, listing a softcore item as hardcore). When the item shows up in the trade window, it should match the listing. Misleading listings waste people's time, erode trust, and are treated as a form of scamming.

TradingKeep sits on top of games run by other companies, and you still have to follow their rules while you trade. That means no exploiting bugs to duplicate items, no using cheats or unauthorized third-party tools to obtain or move items, and nothing else that would violate the game's own terms of service.

One important reminder: TradingKeep is a fan-made site. We are not affiliated with, endorsed by, or sponsored by Blizzard Entertainment or any game publisher. All game names, items, and trademarks belong to their respective owners. Following a publisher's rules protects your game account — which is the thing every trade here depends on.

You must be at least 13 years old to use TradingKeep, and old enough under the laws where you live and under the rules of the game you're trading in. TradingKeep is not for children under 13. If we learn an account belongs to someone under 13, we'll remove it.

You sign in with Google or Discord, so we never store a password for you. Keep your own sign-in account secure — you're responsible for what happens under your handle.

We'd rather coach than punish, so most enforcement is proportionate to what happened. Reports go to our moderators, who review the context before acting. Depending on severity and history, a moderator may take any of the steps below:

Serious offenses — like confirmed scams, real-money trading, threats, or hate speech — can skip straight to a ban. Trying to dodge enforcement with a new account is itself a bannable offense. We aim to be fair and consistent; if you think a decision was a mistake, you can reach us at the contact below.

• Warn you and explain the problem (common for first, minor issues).
• Hide or remove the offending content — a listing, message, review, or profile field.
• Apply a public scam flag if a scam report is confirmed. This is permanent and visible on the account's profile and every listing it posts.
• Suspend or permanently ban the account for serious or repeated violations — scamming, real-money trading, account sales, threats, hate, or trying to evade a previous ban.

If a trade goes wrong or someone breaks these rules, tell us — it's how we keep the community clean, and it's how scammers get flagged.

Use the report button on the trader's profile or on the offer thread where it happened. Every report is tracked to a visible outcome, and confirmed scams permanently flag the account. For sensitive issues, or anything you can't report in-app, email support@tradingkeep.com.

The more detail you give (what was agreed, what happened, screenshots if you have them), the faster we can act.

We may update these guidelines as the community grows and as we add more games. When we make meaningful changes, we'll update the effective date at the top. Continuing to use TradingKeep means you accept the current version.

For the full picture: our Terms of Service is the binding agreement that governs your use of the site (and it incorporates these guidelines), and our Privacy Policy explains what data we collect and how we use it. New here? The Stay Safe guide walks you through trading without getting scammed.

Questions about these guidelines, an enforcement decision, or anything else? Email support@tradingkeep.com.

Note: These Community Guidelines are a starting template provided for general information and are not legal advice. The site owner should have them reviewed by a qualified attorney before launch. The governing law referenced in the Terms of Service is a placeholder and should be confirmed by the owner.